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Vendor Chat with Admin.

The Vendorโ€“Admin Chat feature enables vendors to directly connect with the admin team for quick coordination

Updated this week

๐Ÿ“ How It Works

  1. Login to Vendor App using your credentials.

  2. Click on Profile Section and you can see Chat option there.

  3. Open the Chat Window and type your query or update.

  4. Send Message โ€“ Your chat is delivered instantly to the admin panel.

  5. Get Notifications when an admin responds.

๐ŸŽฏ Benefits

  • โšก Faster Resolution โ€“ Avoid delays in order or payment queries.

  • โœ… Smooth Coordination โ€“ Keep menus, offers, and stock updated in real time.

  • ๐Ÿ“ˆ Better Business Communication โ€“ Build stronger trust and support with the admin team.

๐Ÿ“Œ Use Cases

  • Updating unavailable items from the menu.

  • Clarifying delivery schedules or high-demand periods.

  • Asking about payouts, commission, or settlement queries.

  • Reporting technical issues in the vendor dashboard.

  • Sharing promotional updates or offers.

๐Ÿ”‘ Key Features

  • Instant Messaging โ€“ Reach the admin team in real time.

  • Order Clarifications โ€“ Discuss active or pending orders quickly.

  • Menu & Stock Updates โ€“ Notify admins about unavailable or new items.

  • Payment & Support โ€“ Ask questions about payouts, invoices, or policies.

  • Secure Communication โ€“ All conversations are private between the vendor and admin.

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