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Driver Chat with Admin

The Driver–Admin Chat feature allows delivery partners (drivers) to instantly connect with the admin for support.

Updated this week

How It Works

  1. Login to Driver App.

  2. Tap on profile section and then you see Chat option.

  3. Type Your Message describing your concern.

  4. Admin Receives the Query and replies instantly.

  5. Push Notifications alert drivers when admins respond.

Benefits

  • Helps drivers complete deliveries smoothly.

  • Provides admin visibility into real-time challenges.

  • Increases driver trust and satisfaction.

Key Features

  • Real-Time Support – Drivers can reach admins instantly during deliveries.

  • Route Assistance – Share maps, locations, or delivery notes.

  • Payment & Schedule Queries – Clarify payouts, shifts, or order assignments.

  • Emergency Communication – Report urgent issues immediately.

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