How It Works
Login to Customer App.
Go to Profile then Support option.
Select “Chat”
Type Your Message (order number, issue, or feedback).
Get Real-Time Responses from the admin team.
Benefits
Improves customer satisfaction with quick responses.
Reduces frustration during delays or issues.
Builds trust and loyalty with better service.
Key Features
Order Support – Customers can ask about delivery status, changes, or cancellations.
Issue Reporting – Share problems such as late deliveries, missing items, or payment issues.
Feedback Sharing – Customers can provide quick feedback about vendors, drivers, or the app.
Secure Messaging – Conversations remain private between customer and admin.